Pixel Point (ABN: 17 372 015 481) (“we”, “us”, “our”) operates the website https://thedesicloset.shop/, trading as The Desi Closet (the “Website”). These Terms and Conditions (“Terms”) govern your access to and use of the Website and any services we provide through it.
By accessing, browsing or using the Website — including by creating an account, listing an item, or contacting a seller — you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website.
1. About The Desi Closet
The Desi Closet is an online marketplace where individuals may list preloved Pakistani fashion items and where small boutiques may offer new stock to a community of interested buyers. We provide the platform that connects sellers and buyers. We are not a party to any transaction between a seller and a buyer, and we do not take possession of items listed on the Website.
2. Eligibility
You must be at least 18 years of age to register an account, list items, or transact through the Website. By using the Website you represent and warrant that you meet this requirement and have the legal capacity to enter into these Terms.
3. Accounts
- You are responsible for maintaining the confidentiality of your account credentials.
- You are responsible for all activity that occurs under your account.
- You agree to provide accurate, current and complete information when registering and to keep that information up to date.
- We may suspend or terminate your account at our discretion where we reasonably believe you have breached these Terms or applicable law.
4. Listings
Sellers are solely responsible for the accuracy and legality of their listings. When creating a listing you agree that:
- The item is genuine, lawfully owned by you, and lawful to sell.
- Descriptions, sizing, condition and photos are accurate and not misleading.
- Pricing is displayed in the currency specified for the listing.
- You will honour the terms of any completed sale.
We reserve the right to review, edit, refuse or remove any listing at our discretion — including where a listing appears to breach these Terms, applicable law, or the interests of the community.
5. Buyer Responsibilities
When enquiring about or purchasing an item you agree that:
- You will communicate with sellers in good faith and treat them respectfully.
- You will review the listing carefully before making an enquiry or committing to a purchase.
- You are responsible for payment and delivery arrangements agreed directly with the seller.
6. Transactions
Transactions on the Website are conducted directly between sellers and buyers. Unless expressly stated otherwise:
- Payment, delivery, returns and any dispute are matters between the seller and the buyer.
- We are not responsible for the quality, safety, legality, or delivery of items listed by third parties.
- We do not process payments on behalf of sellers and do not hold funds in escrow.
Sellers are responsible for compliance with all applicable tax, consumer and business laws, including the Australian Consumer Law where relevant.
7. Prohibited Conduct
You agree that you will not:
- Post content that is unlawful, defamatory, misleading, obscene, or infringes another person’s rights.
- List counterfeit, stolen, prohibited or otherwise unlawful items.
- Use the Website to send unsolicited commercial communications or spam.
- Attempt to gain unauthorised access to the Website, other user accounts, or our systems.
- Use bots, scrapers, or other automated means to access the Website in a way that impacts service quality.
- Impersonate any person or misrepresent your affiliation with any person or entity.
8. Intellectual Property
All content on the Website that is not user-generated — including the Desi Closet name and logo, the site design, graphics, and text — is owned by or licensed to Pixel Point and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any of this content without our prior written consent.
By uploading a listing you grant us a non-exclusive, royalty-free, worldwide licence to display, reproduce and distribute the listing content on and in connection with the Website for the purpose of operating and promoting the platform.
9. Disclaimers
The Website is provided on an “as is” and “as available” basis. To the maximum extent permitted by law:
- We make no warranties or representations about the accuracy, reliability, completeness or suitability of any listing or user-provided content.
- We do not warrant that the Website will be uninterrupted, error-free, secure, or free from viruses or other harmful components.
- We are not responsible for the conduct, offline or online, of any user of the Website.
Nothing in these Terms is intended to exclude or limit any rights you have under the Australian Consumer Law or any other applicable law that cannot lawfully be excluded or limited.
10. Limitation of Liability
To the maximum extent permitted by law, in no event will Pixel Point be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of the Website — whether based in contract, tort (including negligence), statute, or otherwise, even if we have been advised of the possibility of such damages.
Our total liability to you for all claims arising out of or in connection with the Website will not exceed AUD $100 or the amount you have paid to us (if any) in the 12 months preceding the event giving rise to the liability, whichever is greater.
11. Indemnity
You agree to indemnify and hold Pixel Point harmless from any claim, loss, liability, damage or expense (including reasonable legal fees) arising out of your breach of these Terms, your misuse of the Website, or your violation of any applicable law or the rights of a third party.
12. Termination
We may suspend or terminate your access to the Website at any time, with or without notice, for any reason — including any breach of these Terms. On termination, your right to use the Website ceases immediately. Provisions that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and indemnity) will remain in effect.
13. Changes to the Service
We may modify, suspend or discontinue the Website (or any part of it) at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Website.
14. Governing Law
These Terms are governed by the laws of Victoria, Australia. You agree to submit to the exclusive jurisdiction of the courts of Victoria and the courts of appeal from them in respect of any dispute arising out of these Terms or your use of the Website.
15. Changes to These Terms
We may update these Terms from time to time. Updated Terms will be posted on this page with an updated revision date. Your continued use of the Website after any change signifies your acceptance of the updated Terms.
16. Contact Us
For any questions about these Terms, please contact us at https://thedesicloset.com.au/contact-us/.
Last updated: September 2026